Lead Generation
 
Communicating Effectively
          - how and when to use various methods of communication
          - how use inflection, tone, and pitch of voice to make a positive impression
          - polishing your writing skills to better market your business
          - outstanding customer service leads to more referrals and business
 
Sales Prospecting Strategies
          - an applied application to lead generation strategies
          - how to qualify a lead
          - the critical element of timing
          - rapport building techniques
          - timing, know when to follow-up and when to back off
          - identifying the key decision makers
          - the sales process, an overview ...
         
Sales and Service Training
          - an overview about product/service, price, promotion, distribution
          - integrating sales and marketing strategies for your business
          - request for proposals, RFP's
          - negotiation, an integral part of doing business
          - preliminary steps before closing the deal
          - service excellence, do more than what is expected
          - how other departments factor into servicing customers 
          - asking for referrals

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